Legal

Privacy policy

Last updated: March 2026

Summary: This policy describes our website and inquiry practices in general terms. It is not legal advice. Have qualified counsel review it before publication, especially if you operate in the EU, UK, or other jurisdictions with specific privacy laws.

Who we are

“RENW,” “we,” and “us” refer to the RENW business that operates this site. Contact details appear on the contact page.

Information we collect

We may collect:

Inquiry data — name, work email, company, phone, and message content when you submit a form or email us.
Technical data — IP address, device type, browser, approximate location, and pages viewed, via hosting or analytics tools if enabled.
Cookies — small files stored on your device where we or our vendors use them for essential site operation or, if configured, analytics and marketing.

How we use information

We use personal information to:

Respond to quotes, samples, and support requests.
Operate, secure, and improve the website.
Comply with law and enforce our terms.
Send transactional messages related to your request (not marketing, unless you opt in where required).

Sharing

We may share data with service providers (e.g. hosting, form handling, email) that process it on our instructions. We may disclose information if required by law or to protect rights and safety. We do not sell personal information as a standalone product.

Retention

We keep inquiry records for as long as needed to fulfill the request, manage the customer relationship, and meet legal and audit requirements, then delete or anonymize them according to internal schedules.

Security

We use reasonable technical and organizational measures appropriate to the nature of the data. No method of transmission over the Internet is completely secure.

Your choices

Depending on where you live, you may have rights to access, correct, delete, or restrict certain processing of your personal information, or to object or lodge a complaint with a regulator. To exercise rights, contact us using the details on the contact page. We may need to verify your request.

International transfers

If you access the site from outside the country where RENW is established, your information may be processed in other countries. Where required, we use appropriate safeguards.

Children

The site is not directed at children under 16, and we do not knowingly collect their data.

Changes

We may update this policy from time to time. The “Last updated” date will change when we do. Material changes may be announced on the site or by email where appropriate.

Contact

Questions about privacy: use the contact form or your account representative.